- Home /
- Features
From Complexity to
Simplicity
One Platform
Loaded with features that drive efficiency for admins and carers
- Home /
- Features
From Complexity to
Simplicity On One Platform
Loaded with features that drive efficiency for admins and carers
Here's just a sampling of what you get...
Schedule
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- Overview (Day-to-Day Rota)
- Small red clock shown when no care workers checked in visit
- Easy Drag and Drop allocation and change of time on visits
- Track total Hours Scheduled for care workers
- Assign two care workers to one visit
- Create an all day visit (24 hour visit)
- Add visits one by one
- Weekly Visit Plan (for fixed schedule on a weekly basis)
- Bulk Reallocation of visits
- Bulk Deletion of Visits
- Apply all visit plans for clients at once (weekly rota done in two clicks)
- Create the rota for any future period, from tomorrow to a year in advance
- Unallocated Visit have their own section
- Unallocatied Visits are highlighed in red
- Manage Care worker availiability times
- Add events e.g. Care worker calling in sick, Care Worker holidays, Staff training
- When assigning staff only available care workers highlighted as an option
Reports
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- Track all visit reports
- Filter by Date Care worker, Client, Task, Review
- Track Total Care Hours
- Track Total Reports
- On the visit report track
- Client
- Care worker
- Check in date
- Check out date
- Check out time
- Duration
- Client mood
- Mini Map showing Home of client and location of check in and out
- Exact GPS location check in and out of care worker on google maps
- Additional Agency Notes on visit report
- Track All Tasks and notes completed by care worker
- Editing of visit Reports
- Edit Check in and out times
- Edit Client Mood
- Edit Visit Summary
- Reason of edit required
Payroll & Invoicing
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- Rate Sheets add as many rates business charge of clients (per hour)
- Rates for payroll (add as many rates agency pay their care workers for their visits (per hour)
- Calculate milage and generate milage reports
- Freedom of generating invoices and payroll from any date range
- Generate Invoices or payroll reports of multiple clients or care workers at once
- Customisable invoices including Agency logo, Agency address, Client information, breakdown of visits, total for all visits, addition of VAT (none, 5%, 20%) Payment method (bank details or alternative mehod of payment)
- Send Invoice on OnCare to payment contact
- Mark Invoice as Paid
- Archive Invoice
- Delete Invoice
- Filter Invoice by Status, Client or Year
- Ability to show rates or hide rates on invoice
Alerts
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- Track All alerts
- Late visits
- Medication alerts
- Distance alerts
- Incident Report alerts
- Refresh On Alerts every minute or manual refresh
- Add Resolution on all Alerts
- Resolution automatically added on the visit report
- Filter By Alert type and date
Care Worker App
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- Care Worker can see schedule two weeks in advance
- Care worker can check in visit in allocated time in schedule and check in using the list section at any time
- Alert for care worker before checking in if too far away from clients home
- Care worker tasks and notes section
- Medication (mark taken or not taken, if not taken fill in required field of why medication was not taken)
- Body Map
- Food
- Drink
- Personal Care
- Toilet Assisstance
- Repositioning
- Companionship / Respite Care
- Laundry
- Groceries
- Housework
- Household Chores
- Incident Response
- Unable to deliver care
- Notes for mood of client
- Summary of visit
- Raise Alerts for visit
- Check client profile
- Check previous visit reports done for client
- Policies and Procedures Access
- Ability to acknowledge Policies And Procedures
- Contact Support team
- Map App prefences
Settings and Other Features
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- Allow Care workers to edit check in time
- Allow friends and family reviews
- Enable friends and family to view schedule
- Enable week 1 & 2 scheduling (for client who has an alternative schedule every other week)
- Allow editing of submitted reports
- Adjust time when is a visit considered late
- Enable distance alerts, Geo-fencing (radius of how far a care worker can check in from the clients home)
- Section for Agency details and Documents
- Logo and Address of Agency
- Custom tasks or service by agency (5 custom tasks avialable, includes custom task, instrusction for care worker and relavent icon)
- Care Plan Custom Fields (15 total fields to be added on care plan)
Policies and Procedures & Operational Documents
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- Over 170+ Polcies and Procedures
- Easily Downloadable
- Customised to Agency key details (Logo, registered manager, nominatied indidual etc.)
- Search through all polcies and procedures
- Acknowledge Polcies and procedures
- Track All staff who acknowledged polcies and procedures
- Regular Updates on polcies and procedures in accordance to CQC complicance
- Ability to edit Policies and Procedures
- Revert Back to Master documents
- Customised Operational Documents
- Easily Downloadable
- Accessiable on Mobile App
Client Profile Features
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- Client Rostering
- Client Profile
- Care Plan Template
- Care Plan Customisable Fields
- Risk Assessments
- Risk Scores
- Communication Log (Office staff updates on clients for care worker and family to view. Can choose to share with both or select only one)
- Documents on the system for clients
- Visit Types (Assign Mandatory Tasks)
- Manage Medication
- eMAR (Medication Records & Auditing)
- Pause Care (when client is in hospital or holiday, care can be paused for medication and schedule)
- Friend & Family Account
- Accessable Information on friend and family portal e.g. loved ones profile (Care plan), access two weeks rota
- Reviews & Feedback on Reports for family and friends
- Profile History (Audit all information changes on client profile)
- Reminders (Email reminders on anything to do with client e.g. doctors appointment, initial assessment, care plan review, risk assesment review)
- Client Groups (catigorise by postal code, high risk client, private or council funded client etc)
Care Worker Profile Featues
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- Care Worker Rostering
- Care Worker Profile
- Documents Section (Quailifications, DBS, training etc)
- Care Worker App
- GPS Traking when clocking in and out
- Track Tasks Completed
- Complete notes on the tasks
- Mark Medication Taken or not Taken
- Raise Alerts
- Raise Incident Reports
- Access their Rota 2 weeks in advance
- Access Policies & Procedures
Office Staff Profile Features
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- Access Roles & Permissions (Manager can allow access to finance to other member of the office staff)
- Track visit reports
- Track Alerts And Incident Response
- Email notification on
- Late visit alerts
- Client birthday reminders
- Care worker attendence visit alerts
- Missed medication alerts
- Client and care worker reminders
- Distance alerts
- Friend And Family Review notifications
